Cannon VB-C500VD Setup Guide

NETWORK CAMERAOperation Guide/Be sure to read Start Guide and this Operation Guide before using the network camera.VB-C500VD VB-C500DCOPY

xTop Page of the Camera The top page of the VB-C500VD/VB-C500D showing the setting menu, VB-C500 Viewer display, etc., is explained. Access the top pa

3-16How to Operate VB-C500 Viewer Changing the Video Capture SizeYou can set a desired resolution for video received from the camera. Select from [16

3-17How to Operate VB-C500 ViewerVB-C500 Viewer Saving the Paused Image How to Operate * Although the sample screen is that of Admin Viewer, you can

3-18How to Operate VB-C500 Viewer Receiving Audio You can receive audio through the microphone attached to the camera. Click this button to receive a

3-19How to Operate VB-C500 ViewerVB-C500 Viewer Warning MessageA warning message is indicated by a yellow icon. If an unsupported web browser is used

3-20Performing Operations and Settings as the Administrator The operations and settings that can only be performed in the Admin Viewer are explained.

3-21Performing Operations and Settings as the AdministratorVB-C500 ViewerOperating the External Device Output You can operate the external device outp

3-22Performing Operations and Settings as the AdministratorDisplaying the Motion Detection Status You can display the detection status of the motion d

3-23Performing Operations and Settings as the AdministratorVB-C500 Viewer(2) [Zoom] speedSelect a desired operation speed from [Fast] and [Slow]. Sett

3-24Performing Operations and Settings as the Administrator(3) Metering ModeWhen [Auto], [Auto (Flickerless)] or [Auto (Shutter-priority)] is selected

3-25Performing Operations and Settings as the AdministratorVB-C500 ViewerSetting the White Balance Select a desired white balance setting from [Auto],

xiTop Page of the Camera(3) Sample Page Link Click this link to display sample pages of the camera. (4) VB-C500 Viewer Launch Link Clicking this link

3-26Performing Operations and Settings as the Administrator(3) [Lock]The white balance is fixed to that of the video currently received. To forcibly f

3-27Performing Operations and Settings as the AdministratorVB-C500 ViewerSetting the Smart Shade Control Smart Shade Control is a function that, unlik

3-28Performing Operations and Settings as the AdministratorSetting the Night Mode Switch between [Day Mode] and [Night Mode].[Day Mode]Color image can

Creating Web Pages for Video DistributionThis chapter explains how to distribute image using the VB-C500VD/VB-C500D. You can distribute image in vario

4-2Web Pages for Video Distribution You must create a dedicated Web page to distribute information from the camera you have installed. "VB-C500 V

4-3Web Pages for Video DistributionCreating Web Pages for Video DistributionNoteThe VB-C500VD/VB-C500D has a built-in Web server. Write desired conten

4-4Viewing Sample Pages This camera stores sample pages for video distribution. You can view the sample pages by following the procedure below. Use th

4-5Viewing Sample PagesCreating Web Pages for Video DistributionMovie sampleThis is a sample page for displaying live video. Sample for mobile phone T

4-6Distributing Video Using VB ViewerHow to provide image using VB Viewer is explained, together with application examples. How to Create a Web Page U

4-7Distributing Video Using VB ViewerCreating Web Pages for Video DistributionExample of How to Create a Web Page Using VB ViewerSample Web pages crea

xiiTop Page of the CameraAccessing VB-C500 ViewerSelect [Admin Viewer] or [VB Viewer] from the (4) [VB-C500 Viewer] links to access VB-C500 Viewer. Ti

4-8Distributing Video Using VB Viewer* The underlined portion is an example of IP address. In reality, the customer must enter the IP address set for

4-9Distributing Video Using VB ViewerCreating Web Pages for Video DistributionVB Viewer ParametersYou can change the parameters to create a Web page m

4-10Distributing Video Using VB ViewerheightNot permittedSpecify the height of the display area of VB Viewer in pixels. If video is to be displayed in

4-11Creating Web Pages for Video DistributionDistributing Video Using a Browser Only You can provide video from the VB-C500VD/VB-C500D directly to a b

4-12Example of Image Distribution Using One Global Address To publish live video from the camera over the Internet, you need one fixed global address.

4-13Creating Web Pages for Video DistributionDistributing Still Images to Mobile PhonesYou can use a Web service for mobile phones to view still image

4-14Distributing Still Images to Mobile PhonesOverwriting a Sample PageAccess the flash memory in the camera via FTP and rewrite the HTML files locate

AppendixCOPY

5-2ModifiersYou can specify parameters using the "% characters" explained below. %nReason for capture (number)0 (Test) | 1 (Contact input 1)

5-3ModifiersAppendix* A runtime error will occur if the specified name does not match. * If this modifier is not defined, "%" will be delete

xiiiTop Page of the CameraUser Authentication when Accessing the Setting Menu or Admin Viewer User authentication is required when accessing the camer

5-4Troubleshooting Before contacting your store or Canon's Customer Service Center, check the items specified below. If a log message is displaye

5-5TroubleshootingAppendixVideo is not displayedz If you want to improve the video quality, refer to "Setting the Image Size, Quality, Frame Rate

5-6TroubleshootingYou forgot your passwordz You can initialize all settings of the camera, except for the date and time, using the reset switch ( P.

5-7AppendixList of Log MessagesLog Messages on the VB-C500VD/VB-C500DLog messages are classified into the following six types.  Application (camera)

5-8List of Log MessagesA040 Cause of rebooting [info]A101 Invalid user name [notice]A102 Invalid password [notice]A111 Invalid host [notice]A330 Vide

5-9List of Log MessagesAppendixA450 Camera initialization failed [crit] Application (uploader) messages A004 Starting and stopping of uploader [info]

5-10List of Log MessagesA134 Invalid upload setting (FTP/HTTP mode) [notice]A135 Invalid upload setting (FTP PORT/PASV mode) [notice]A136 Invalid upl

5-11List of Log MessagesAppendixA230 Video input warning detected [warning]A270 Upload image buffer overflowed [warning]A271 E-mail communication buff

5-12List of Log MessagesA421 Video control command failed [crit]A422 Video input frozen [crit]A423 Video input error detected [crit]A470 Uploader ini

5-13List of Log MessagesAppendixB011 Audio client connected [info]B012 Audio client closed [info]B101 Error request received [notice]B102 Client conne

xivTop Page of the CameraNotez If the Administrator and authorized user are sharing VB-C500 Viewer on the same PC, it is strongly recommended that the

5-14List of Log MessagesB103 Client forcibly disconnected [notice]B301 Audio sending device error [err]B401 Audio device initialization failed [crit]B

5-15List of Log MessagesAppendixB403 Settings change failed [crit] HTTP Server Messages H143 User name specification error [notice]H144 Password spe

5-16List of Log Messages System MessagesS004 Starting and stopping of system [info]S005 System settings changed [info]S240 Camera error [warning]S3

5-17AppendixList of VB-C500 Viewer MessagesMessages Displayed in the Information Field Messages displayed in the information field of the viewer are c

5-18List of VB-C500 Viewer Messages Warning MessagesSwitches on camera control privileges. Obtain/release Camera Control buttonSwitches on/off camera

5-19List of VB-C500 Viewer MessagesAppendix Error MessagesMessage Explanation No response from the camera.Connection failed due to an invalid IP add

5-20Restore Settings Since the VB-C500VD/VB-C500D supports various functions, it is recommended that you write down the settings for respective functi

5-21Restore SettingsAppendix4. The camera will be reset to the factory settings. All settings will be reset to the factory settings, except for the Ad

5-22Restore SettingsAll settings of the camera, except for the date and time, are initialized. NoteIf the reset switch is pushed, the settings will be

5-23AppendixList of Factory SettingsThe factory settings are shown. If you have changed settings, be sure to write down the new settings. Item Settin

Detailed Settings The following explains the detailed settings on network connection, camera control, date & time, access control, etc. COPY

5-24List of Factory Settingsz Camera NameCamera Name (alphanumeric characters)z Camera Initial SettingsAE ModeSlow ShutterShutter Speed z Camera Contr

5-25List of Factory SettingsAppendixz HTTP UploadNotificationURIUser NamePasswordProxy ServerProxy PortProxy User NameProxy PasswordParameter (query s

5-26List of Factory Settingsz Image BufferFrame RatePre-event Buffer (number of image frames)Post-event Buffer (number of image frames) z Motion Detec

5-27List of Factory SettingsAppendixz Authorized User AccountUser NamePasswordUser Listz User AuthorityAuthorized User Privileged Camera Control

5-28List of Factory Settingsz IPsec Set 1IPsecIPsec ModeDestination Address (IPv4/IPv6)Source Address (IPv4/IPv6)Security ProtocolSecurity Gateway Add

5-29List of Factory SettingsAppendixz IPsec Set 3IPsecIPsec ModeDestination Address (IPv4/IPv6)Source Address (IPv4/IPv6)Security ProtocolSecurity Gat

5-30List of Factory Settingsz IPsec Set 5IPsecIPsec ModeDestination Address (IPv4/IPv6)Source Address (IPv4/IPv6)Security ProtocolSecurity Gateway Add

5-31AppendixIndexAAccess Control ...1-37Admin Viewer...3-9Audio Trans

5-32IndexLog ViewerDownload...2-18Filter and Show ...2-21Launch...

5-33IndexAppendixCOPY

1-2Setting Menu You can move to each setting page from the Setting Menu to set various items regarding the camera. Items that can be set on each setti

CANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCANON U.S.A.,INC.One Canon Plaza Lake Success, NY 11042-1198 USA• If you have any q

1-3Setting Menu11Detailed Settingsz EventSet the image buffer, motion detection, external device input, interval timer and audio file upload ( P. 1-3

1-4Accessing the Setting Menu The various settings of the VB-C500VD/VB-C500D are specified by accessing the camera in the web browser. First, access t

1-5Accessing the Setting Menu11Detailed SettingsItems Common to All Setting Pages Application of Setting Changes When any setting is changed on each

iiIntroductionThank you for purchasing Canon Network Camera VB-C500VD/VB-C500D (hereafter referred to as VB-C500VD/VB-C500D.)This Operation Guide desc

1-6Accessing the Setting Menu Returning to the Setting Menu To return to the Setting Menu from each setting page, click the [Settings menu] button on

1-711Detailed SettingsSetting the Administrator Password, LAN, IPv6, DNS, etc. (Network)Administrator Password (1) [Password]Set the Administrator pas

1-8Setting the Administrator Password, LAN, IPv6, DNS, etc. (Network)LAN(1) [IP Address Setting]Select [Auto (DHCP)] or [Manual] as the address settin

1-9Setting the Administrator Password, LAN, IPv6, DNS, etc. (Network)11Detailed Settings IPv6(1) [IPv6] Select [Disable] or [Enable] regarding the use

1-10Setting the Administrator Password, LAN, IPv6, DNS, etc. (Network)DNS(1) [Name Server Address 1], [Name Server Address 2]Enter each name server ad

1-11Setting the Administrator Password, LAN, IPv6, DNS, etc. (Network)11Detailed Settings(4) [Administration Function Name] Set the camera name used f

1-12Setting the Date and Time (Date and Time) Current Date and Time [Date], [Time]The date and time currently set in the camera is shown. Setting(1) [

1-13Setting the Date and Time (Date and Time)11Detailed SettingsExample: To specify August 23, 2008 1:23:04 pm, enter "2008/08/23" and "

1-14Setting the Camera Control and External Device Name (Camera)Camera Name [Camera Name]Be sure to enter the camera name using up to 15 ASCII charact

1-15Setting the Camera Control and External Device Name (Camera)11Detailed SettingsInitial Camera Settings[AE Mode], [Slow Shutter], [Shutter Speed]Se

iiiIntroductionTrademark Noticez Canon and the Canon logo are registered trademarks of Canon Inc.z Microsoft Windows and Microsoft Internet Explorer a

1-16Setting the Camera Control and External Device Name (Camera)Camera Control [Digital Zoom]Select [Enable] or [Disable] for digital zoom. * The high

1-17Setting the Camera Control and External Device Name (Camera)11Detailed SettingsInstallation Conditions [Image Flip]Select whether or not to output

1-18Setting the Image Size, Quality, Frame Rate, On-Screen Display of Date and Time, etc. (Video)JPEG(1) [Image Quality]Select a desired quality from

1-19Setting the Image Size, Quality, Frame Rate, On-Screen Display of Date and Time, etc. (Video)11Detailed SettingsMPEG-4(1) [Video Quality]Select a

1-20Setting the Image Size, Quality, Frame Rate, On-Screen Display of Date and Time, etc. (Video)On-Screen Display(1) [Date display]Select whether or

1-21Setting the Image Size, Quality, Frame Rate, On-Screen Display of Date and Time, etc. (Video)11Detailed Settings(7) [Position of text display]Sele

1-22Setting HTTP/FTP Upload and E-mail Notification (Upload)General Upload [Upload]Select [Upload Disabled], [HTTP Upload] or [FTP Upload] as the uplo

1-23Setting HTTP/FTP Upload and E-mail Notification (Upload)11Detailed SettingsHTTP Upload (1) [Notification]Select [Notification Only with HTTP] or [

1-24Setting HTTP/FTP Upload and E-mail Notification (Upload)(5) [Proxy Port]Enter the port number of the proxy server (default = [80]).(6) [Proxy User

1-25Setting HTTP/FTP Upload and E-mail Notification (Upload)11Detailed Settings(6) [File Naming]Set a desired file naming mode. [YYMMDDHHMMSSms]Image

ivIntroductionMPEG-4NOTICE ABOUT THE MPEG-4 VISUAL STANDARD: THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONA

1-26Setting HTTP/FTP Upload and E-mail Notification (Upload)E-mail Notification (1) [Notification]Select [Text only] or [Text with image] as the conte

1-27Setting HTTP/FTP Upload and E-mail Notification (Upload)11Detailed Settings(6) [Authentication]Select [None], [POP before SMTP] or [SMTP-AUTH] as

1-28Setting the Image Server, Audio Server and HTTP Server (Server)Image Server(1) [Maximum Number of Clients]Set the maximum number of clients that c

1-29Setting the Image Server, Audio Server and HTTP Server (Server)11Detailed SettingsAudio Server(1) [Audio Transmission from the Camera] When [Enabl

1-30Setting the Image Server, Audio Server and HTTP Server (Server)CautionSwitch [Line In] and [Microphone In] on each setting page according to the s

1-31Setting the Image Server, Audio Server and HTTP Server (Server)11Detailed SettingsHTTP Server(1) [HTTP Port] Set the HTTP port number in a range o

1-32Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event) Image Buffer (1) [Frame Rate]Set the frame rate that applies

1-33Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event)11Detailed SettingsMotion Detection (1) [Motion Detection Eve

1-34Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event)(7) [Audio Playback at ON Event]Select the audio playback ope

1-35Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event)11Detailed Settings(2) [ON Event Operation]Select the operati

vContents Introduction ...ii How to Read This Document .

1-36Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event)Interval Timer (1) [Interval Timer Event]Select whether to [E

1-3711Detailed SettingsSetting User Access Privileges (Access Control) Authorized User Account(1) [User Name], [Password] Enter the user name and pass

1-38Setting User Access Privileges (Access Control)User Authority [Privileged Camera Control], [Camera Control], [Image Distribution], [Audio Distribu

1-39Setting User Access Privileges (Access Control)11Detailed SettingsNotez If no host list is available, access is permitted to all hosts. z If a hos

1-40Setting User Access Privileges (Access Control)Example of description Example 1. Prohibit access from a given access !172.20.0.10Access from the h

1-4111Detailed SettingsIPsec Settings (IPsec)IPsec SetIPsec Sets 1 to 5 are available, where IPsec settings for each communication using each IPsec Se

1-42IPsec Settings (IPsec) If [ESP] or [ESP and AH] was set under [Security Protocol] in (5), the following items must be set. (8) [SA ESP Encryption

1-43IPsec Settings (IPsec)11Detailed Settings(14)[SA ESP Authentication key (inbound)]Set the SA authentication key for inbound. If [HMAC_SHA1_96] or

1-44IPsec Settings (IPsec)(20)[SA AH SPI (inbound)]Set the SA SPI value for inbound. Set a desired value in a range of 256 to 4294967295. Since this s

1-4511Detailed SettingsSetting the Items Requiring Rebooting (Reboot Item) (1) [LAN]IP address and other settings required for LAN Connection ( P. 1-

viContentsChapter 2 VBAdmin Tools Overview of VBAdmin Tools ... 2-2VBAdmin Tools ...

1-46Setting the Items Requiring Rebooting (Reboot Item)NoteThese settings relate to network connection. If any setting is changed to a value that may

1-47Viewing Event Logs and Current Settings, and Performing Maintenance (Maintenance)11Detailed SettingsViewing Event Logs and Current Settings, and P

1-48Viewing Event Logs and Current Settings, and Performing Maintenance (Maintenance)COPY

VBAdmin ToolsHow to set the camera using VBAdmin Tools is explained. You can set the motion detection, view logs, and start Admin Viewer. Set each ite

2-2Overview of VBAdmin ToolsVBAdmin Tools consists of multiple applications for [Motion Detection Setting Tool], [Log Viewer] and [Admin Viewer]. You

2-3Overview of VBAdmin ToolsVBAdmin ToolsLog Viewer (P. 2- 18)This viewer shows view the logs of operating conditions output to the camera. Admin Vie

2-4Launching VBAdmin ToolsHow to Launch 1. Double-click the [VBAdmin Tools v5.1] icon on the desktop, or click the [Start] menu, click [Programs], cli

2-5Launching VBAdmin ToolsVBAdmin Tools(6)Proxy* For the proxy settings, check with your Network Administrator. •[Use HTTP proxy server] Select this c

2-6Launching VBAdmin ToolsIf the connection has been cut off, etc., select [Connect] from [File] in the menu bar to open the [Connection settings] dia

2-7VBAdmin ToolsMotion Detection Setting ToolThis tool is used to set the motion detection function that performs upload, notifies the viewer, records

viiContentsChapter 4 Creating Web Pages for Video Distribution Web Pages for Video Distribution ...

2-8Motion Detection Setting Tool Display Screen of Motion Detection Setting Tool (Live Mode) (1) [Load Motion Detection Settings] buttonClicking this

2-9Motion Detection Setting ToolVBAdmin Tools(6) Motion detection area frame The range in which motion detection is performed is shown by a dotted-lin

2-10Motion Detection Setting Tool5. Save the settings.  Setting Motion Detection How to Set 1. Enable motion detection.Select the [Enable motion dete

2-11Motion Detection Setting ToolVBAdmin Tools3. Set the motion detection area ([Area] tab). Up to four motion detection areas can be created, where t

2-12Motion Detection Setting Tool(2)[Selected Area]If multiple motion detection area frames have been created, a separate motion detection level can b

2-13Motion Detection Setting ToolVBAdmin Tools(8)[Details]When this check box is selected, you can enter [Sensitivity], [Size] and [Duration] values.

2-14Motion Detection Setting Tool5. Click [Save Motion Detection Settings] to save the settings.Tipz The status of the detection in peak block view an

2-15Motion Detection Setting ToolVBAdmin ToolsIf a change occurred in the image, the value set in [Size] is shown by a vertical bar on the indicator.

2-16Motion Detection Setting ToolTipSetting the Motion Detection Sensitivity While Checking the Recorded Video To set the motion detection level at wh

2-17Motion Detection Setting ToolVBAdmin Tools3. Adjust the motion detection sensitivity in the [Area] tab while checking the video in the [Video] tab

viiiHow to Read This Document Operation Manuals This camera comes with Start Guide, and Operation Guide (this document) included in Setup CD-ROM. Also

2-18Log ViewerThis viewer lets you view the operating condition log of the camera. Downloading Log Files How to Download Launch Log Viewer from VBAdmi

2-19Log ViewerVBAdmin ToolsViewing Logs The log contains the following information. z Code The log code is shown. For the log code, see "List of

2-20Log Viewer Copying/Searching LogsYou can copy the displayed log or search logs. How to Copy Click to select the log you want to copy, and then se

2-21Log ViewerVBAdmin Tools Showing Filtered Logs You can filter logs by type, code and date & time to show only the necessary information. How t

2-22Log Viewer[Date and Time]z [Specify start date & time]When this check box is selected and a date and time is entered, logs generated on or aft

VB-C500 ViewerThe following explains VB-C500 Viewer that lets you access the camera using a web browser to display live video, zoom of the camera, con

3-2Overview of VB-C500 ViewerVB-C500 Viewer is a viewer that lets you access the network camera VB-C500VD/VB-C500D via a web browser to display image

3-3Overview of VB-C500 ViewerVB-C500 ViewerUser Authorities and Camera Control Privileges The relationships of user authorities and camera control pri

3-4Overview of VB-C500 Viewer[Guest User]This user can only perform zoom controls of the camera, backlight compensation, video display and audio distr

3-5Overview of VB-C500 ViewerVB-C500 ViewerTipz The factory setting is to also give the Privileged Camera Control to [Authorized User]. z If all autho

ixHow to Read This DocumentIcons Used in This Document This document uses the following icons to indicate particularly important information the user

3-6Launching VB-C500 ViewerLaunching VB-C500 ViewerThe various settings of VB-C500 Viewer are specified by accessing the camera via a web browser. Fir

3-7Launching VB-C500 ViewerVB-C500 Viewer4. VB-C500 Viewer launches. Shutting Down VB-C500 ViewerHow to Shut Down Close the web browser in the viewer

3-8Launching VB-C500 Viewer3. Enter the user name and password. The factory settings are as follows ( P. xiii) :User name: rootPassword: camera The u

3-9VB-C500 ViewerHow to Operate VB-C500 ViewerDisplay Screens of Admin ViewerThe following gives an overview of the functions of buttons, boxes and ot

3-10How to Operate VB-C500 Viewer(6) Audio Reception buttonAudio from the camera is received and output. (7) On-screen displayItems set to [Enable] in

3-11How to Operate VB-C500 ViewerVB-C500 Viewer(20)[White Balance]You can control the white balance. (21)[Motion Detection]The status of motion detect

3-12How to Operate VB-C500 Viewer(5) Audio Reception buttonAudio from the camera is received and output. (6) On-screen displayItems set to [Enable] in

3-13How to Operate VB-C500 ViewerVB-C500 ViewerObtaining the Camera Control PrivilegeThe camera cannot be controlled by multiple users at the same tim

3-14How to Operate VB-C500 Viewer Changing the Camera Zoom RatioHow to Operate Move the knob on the scroll bar for zoom in/out. The camera zoom ratio

3-15How to Operate VB-C500 ViewerVB-C500 Viewer Compensating Backlight This control is effective when the image is dark due to backlight. How to Oper